Shipping Policy

Prepared in 24 to 48 hours. Delivered in 8 to 15 days after dispatch. Shipping is $9.95, or free on orders of $80 or more. Tracking included with every order.

Nimble Toys, operated by Vibe Muse LLC, provides shipping to the destinations listed below for orders placed at nimble-toys.com.

Where we ship

We currently deliver to the United States, the United Kingdom, and Canada, with the same shipping rates across all three destinations.

Where your order ships from

Your order ships directly from our partner warehouses in Asia. International shipping takes a little longer, so please allow for the delivery estimates below when placing your order.

How long it takes

• Order preparation: 24 to 48 hours after your order is placed.

• Delivery: 8 to 15 days after your package leaves the warehouse.

• Total estimated time: usually 9 to 17 days from placing your order to receiving it.

These timeframes are estimates. Public holidays, busy periods, weather conditions, and customs checks may cause delays. Your tracking link provides the latest available updates.

What shipping costs

Shipping option	Price	Destinations
Standard shipping — orders under $80	$9.95 USD	United States, United Kingdom, and Canada
Free shipping — orders of $70 or more	$0	United States, United Kingdom, and Canada

We currently offer standard shipping only. An express shipping option is not available.

Prices are in US dollars

All payments on nimble-toys.com are processed in US dollars (USD), including orders shipped to the United Kingdom and Canada.

If your account uses another currency, your bank or payment provider will apply its own exchange rate and may charge a foreign transaction fee.

Tracking your order

Once your order has shipped, we will email you a tracking link. Please allow 24 to 48 hours for the first tracking update to appear.

If you cannot find your shipping confirmation, check your spam or junk folder. Still missing? Email contact@nimble-toys.com with your order number, and we will help.

Orders delivered in separate packages

If you purchase several items, they may be shipped in separate packages and arrive on different days. Each package will have its own tracking number.

If part of your order arrives before the rest, please allow a few extra days for the remaining packages. Contact us if you need help checking their progress.

Customs, duties, and import taxes

Because orders ship from Asia, your package may be subject to customs clearance in the destination country. Applicable charges depend on the destination, the goods, their value, and the rules in force when they arrive.

Any taxes or duties collected at checkout will be shown there. Additional import charges that are not collected at checkout may be payable to the carrier or customs authority. Where applicable, these charges are your responsibility, subject to local law.

Orders shipped to Canada

Canadian imports may be subject to duties and taxes. For goods imported by mail, an exemption generally applies to eligible goods valued at CAD 20 or less. Above this amount, taxes and any applicable duties may be assessed.

These charges are determined by the relevant authorities. The carrier may also charge a handling or customs clearance fee.

Import charges collected separately by customs or the carrier are not included in our shipping fee. We cannot waive these charges or refund amounts paid directly to those third parties. If you return an item, any available refund of import charges must be requested through the relevant authority or carrier.

If you refuse delivery because of import charges, please email contact@nimble-toys.com so we can explain the next steps. Any refund will be handled in accordance with our Refund Policy and applicable law.

If you entered the wrong address

Contact contact@nimble-toys.com immediately with your order number and the correct address.

If your order has not yet shipped, we can update the address. Once the package has been handed to the carrier, we cannot change the delivery address.

If your tracking stops updating

Tracking updates may pause while a package travels between countries or passes through customs.

If there has been no tracking update for 10 days, email contact@nimble-toys.com with your order number. We will contact the carrier, investigate the delay, and share the information available.

Returns

You have 14 days from delivery to request a return, subject to the conditions in our Refund Policy.

To get started, email contact@nimble-toys.com with your order number.